FAQ

We send a few types of emails: 

  • Account and order-related communications:  to let you know when an order’s on its way, provide you with shipment tracking information, or inform you of payment issues etc.
  • Personal Offers & Promotions: Occasionally we send you personalized offers or promotions which we think that might suit you the best.
  • Coffee Order Reminders: at the end of the subscription’s period, we might send an email to confirm your re-purchase.

Latest updated 9/9/2021

The right method often comes down to personal preference. To guide you through the most popular method, please check out Our Blog or Learn (hyperlink to the sitemap)

 If you would like to reset your password, you may do so from the password reset page (hyperlink to password reset page). A password reset link will be sent to you via email (check your spam folder if you don’t see it in your inbox after a few minutes). If you experience any issues while trying to reset your password, don’t hesitate to contact our Support Center (hyperlink to Support Center)

It is a great story, please check out Our Story (hyperlink to Our Story)

Please contact us at our Support Center (hyperlink to Support Center)

 Yes, of course! You could review for Rang Rang Coffee through our official website, Facebook, Google Review or Foody

 Yes! You can order your gift today and postpone the first shipment of your gift to go out any business day in the future. 

Our Gift Subscrioption do not renew. Rang Rang Coffee will notify you by email or phone call to advise you for a renewal

Please proceed to our page and order an additional Gift Subscription to match up with your coffee consumption

The Gift Subscription should not be cancelled after purchased

 You could change or update the delivery adress in your Rang Rang Coffee’s account information

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